Privacy Policy

Effective date: June 11, 2026

Top Tier Renovation ("we," "us," or "our") operates the website https://so.ttrbuilders.com and related social media management services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

We may collect the following types of information:

• Account information: name, email address, password (stored in encrypted/hashed form), and account preferences.
• Social media account data: when you connect Facebook, Twitter, YouTube, or other platforms, we store access tokens, profile identifiers, page/group names, and related metadata needed to publish content on your behalf.
• Content you upload: images, videos, text, captions, schedules, folders, RSS feeds, and posting logs associated with your account.
• Usage and technical data: IP address, browser type, device information, login times, and activity logs related to scheduling and posting.
• Communications: messages you send to us, including support requests.

2. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Service;
• Authenticate users and manage accounts;
• Schedule and publish content to connected social media accounts at your direction;
• Send service-related notifications, such as posting confirmations or token expiry alerts;
• Improve security, troubleshoot issues, and prevent fraud or abuse;
• Comply with legal obligations and enforce our terms.

3. Facebook and Other Third-Party Platforms

If you connect a Facebook account, we receive information from Facebook in accordance with your permissions and Facebook's Platform Terms. We use this data only to provide features you request, such as posting to pages, groups, profiles, or events. We do not sell your Facebook data.

Your use of third-party platforms is also governed by their respective privacy policies and terms, including Meta/Facebook, X (Twitter), and Google/YouTube.

4. How We Share Information

We do not sell your personal information. We may share information only:

• With social networks you authorize, to perform posting actions you request;
• With service providers that help us host, secure, or operate the Service, under confidentiality obligations;
• When required by law, regulation, legal process, or governmental request;
• To protect the rights, property, or safety of Top Tier Renovation, our users, or others.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, including posting logs and uploaded media. You may request deletion of your account and associated data, subject to legal and operational retention requirements.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on your location, you may have the right to:

• Access, update, or delete your account information;
• Disconnect linked social media accounts at any time from your dashboard;
• Request a copy or deletion of personal data we hold about you;
• Opt out of non-essential communications.

To make a privacy-related request, contact us using the information below.

8. Cookies and Similar Technologies

We use cookies and session technologies to keep you logged in, remember preferences, and maintain security. You can control cookies through your browser settings, but disabling them may limit functionality of the Service.

9. Children's Privacy

The Service is not intended for individuals under the age of 13 (or 16 where applicable). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

10. International Users

If you access the Service from outside the United States, your information may be processed and stored in the United States or other countries where our servers or service providers operate.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Continued use of the Service after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Top Tier Renovation
Website: https://so.ttrbuilders.com
Email: info@ttrbuilders.com